Overview

Our client is a Major fashion brand who is urgently seeking Norwegian speakers to join their team of Customer Services / Account Coordinators at their Northern European HQ near Nottingham, UK.

THE JOB

– Receive and processing of customer orders.

– Day-to-day contact with customers in Norway and with internal divisions to resolve customer queries/issues.

– To ensure customer order details are validated prior to order entry, in terms of account identification, stock availability, customer requested delivery date, scheduled delivery date, and pricing.

– Processing of documentary letters of credit. Ensuring issue of reminder letters to coincide with agreed customer settlement terms.

– To deal promptly and efficiently with any queries from both customers and account managers [verbally/written]

SKILLS / EXPERIENCE / QUALIFICATIONS

– Some previous Customer Service experience is a strong advantage – as is experience of working in a fast moving office environment.

– Fluent in Norwegian [spoken/written/read]

– Excellent command of English [spoken/written/read]

– Logical and analytical approach to work.

– Good communication/relationship building skills.

– Team player

– PC literate [including Word, Excel]

An excellent job opportunity with an International company with an informal office atmosphere.

Working week: Monday – Friday.
Salary: to £23.000 + Benefits
Relocation: On offer (terms apply)