Account Manager – Scandinavia

We are looking for an account manager to cover the Scandinavian markets selling our clients internationally recognised brand collection to independent retailers & multiples. The successful candidate should have the following qualities;

? Good communication skills, written and verbal
? Highly self motivated and dynamic with the ability to work in a remote environment
? Maintain good relationships, both internally and externally and build new
relationships
? A full driving licence
? Show an ability to think outside the box and have a ‘can do’ attitude
? Be adaptable and flexible
? Be target driven
? Must have valid documentation to work in Scandinavia
? Be fluent in English and Swedish
? Ability to energize and motivate colleagues in UK Head Office
? Ability to prioritise and manage multiple deliverables simultaneously
? Must be willing to travel
? Strong administrative record and must be computer proficiency in Windows, Internet,
Word, Excel, Power Point, Outlook/Email, Web Applications, etc
? Must have good organizational and time management skills, with the ability to work to
and adhere to a deadline.
? Experience desired in field sales to retailers

Source: Cham-i

Account Manager – Scandinavia

Source: Nordic Staff

Account Manager (Denmark): Nottingham, UK

About the Job

Do you enjoy the challenge of selling to business customers and managing their product range, to grow their businesses over the long term? Would you enjoy seeing the results of your hard work through the success of your customers?

Working as part of a dedicated sales team, you will be solely responsible for your customers’ sales. You will be calling them every week to ensure that they have the right range in stock and advising them on what products they need to order. This means developing a relationship of trust with your customers, listening and identifying their needs so that they can maximise their sales opportunities.

You will participate in regular training sessions to improve your skills, make sure you can deliver our trade sales strategy effectively and help you achieve your goal of increasing sales through getting your customers to order the right products. You will also always be looking for more ways to grow the number of customers committed to our stockist programme, and ensuring a long-term beneficial trading relationship.

We know that getting every customer’s full attention every time you call them, not to mention making sure they do a regular stock check, can be hard. Managing your time effectively to make sure every customer is called on schedule is no easy task either, but these are just the sorts of challenges that the right person for this job will relish.

Working at Games Workshop

At Games Workshop we are looking for people who will do their best to understand the needs of the company and put those needs first when they are at work. Because of this we believe that what you are like, hence the attitude you show to work and the way you choose to behave is even more important that your skills or experience.

Other Essential Information

Job: At Games Workshop we call this job – Trade Outlet Developer

Closing date: Applications must be received by midnight, UK time, on Sunday 20 April 2014.

Language ability: Fluency in both Danish and English is essential. Our department  covers Europe so fluency in another Continental or Nordic language may be beneficial.

Salary: £24k

Benefits: Relocation Package, 25 days holiday per year, Employee Assistance Programme, Child care vouchers, up to 50% discount on product, share save scheme, profit share bonus, on site gym and bar, subsidised staff  restaurant, on site parking.

Driver’s license: The job requires that you hold a current, UK driver’s license.

 

The post Account Manager Denmark: Nottingham UK appeared first on The Nordic Job Board.

Source: Jobs

Account Manager (Denmark): Nottingham, UK

About the Job

Do you enjoy the challenge of selling to business customers and managing their product range, to grow their businesses over the long term? Would you enjoy seeing the results of your hard work through the success of your customers?

Working as part of a dedicated sales team, you will be solely responsible for your customers’ sales. You will be calling them every week to ensure that they have the right range in stock and advising them on what products they need to order. This means developing a relationship of trust with your customers, listening and identifying their needs so that they can maximise their sales opportunities.

You will participate in regular training sessions to improve your skills, make sure you can deliver our trade sales strategy effectively and help you achieve your goal of increasing sales through getting your customers to order the right products. You will also always be looking for more ways to grow the number of customers committed to our stockist programme, and ensuring a long-term beneficial trading relationship.

We know that getting every customer’s full attention every time you call them, not to mention making sure they do a regular stock check, can be hard. Managing your time effectively to make sure every customer is called on schedule is no easy task either, but these are just the sorts of challenges that the right person for this job will relish.

Working at Games Workshop

At Games Workshop we are looking for people who will do their best to understand the needs of the company and put those needs first when they are at work. Because of this we believe that what you are like, hence the attitude you show to work and the way you choose to behave is even more important that your skills or experience.

Other Essential Information

Job: At Games Workshop we call this job – Trade Outlet Developer

Closing date: Applications must be received by midnight, UK time, on Sunday 20 April 2014.

Language ability: Fluency in both Danish and English is essential. Our department  covers Europe so fluency in another Continental or Nordic language may be beneficial.

Salary: £24k

Benefits: Relocation Package, 25 days holiday per year, Employee Assistance Programme, Child care vouchers, up to 50% discount on product, share save scheme, profit share bonus, on site gym and bar, subsidised staff  restaurant, on site parking.

Driver’s license: The job requires that you hold a current, UK driver’s license.

 

The post Account Manager Denmark: Nottingham UK appeared first on The Nordic Job Board.

Source: Jobs

Danish Customer Support – Leading Fashion Brand

Would you like to work supporting the Danish customers of a major fashion brand?

Would you like to work for one of Europe’s largest companies?

Would you like to work for a company near to London that offers excellent on the job training and on-going core skills development?

If so, read on.

The Job:

You will be representing an international fashion retailer whose global success has been driven due to its creativity and close links with its customers. We are looking for candidates who are driven by delivering exceptional customer service and have a passion for fashion. Your enthusiasm about your love of fashion must inspire customers, and be evident when dealing with enquires. This fashion retailer prides itself on its creative approach to retail, and you can expect an innovative and excellent training package to prepare you for your career.

Functions:
To work as part of a team delivering a first class, professional telephone inbound and outbound service to support and delight our client?s customers
Maintain an excellent knowledge of our client?s portfolio of products in order to understand customer needs
Responsible for skilfully retaining customers through positive customer relationship building
Diffuse irate customer situations by utilising strong listening skills and probing techniques
Take ownership of customers? concerns and act as a primary contact, providing name and telephone extension to help build confidence
Act as intermediary between customer and appropriate departments to ensure customer satisfaction
Actively create trust with the customer, demonstrating an open and honest approach. Ensuring ownership is taken and promises made are delivered against

Requirements:
Excellent communication skills both verbal and written Danish/English
Detail orientated
Excellent PC skills. Strong typing (min 40 wpm) and Internet navigation skills required
Strong communication and customer service skills with the ability to engage with customers who expect a premium level of personalised service
Organisational and coordinating skills, the ability to multi-task and handle multiple priorities and changes with professionalism
Ability to work in a high volume, high pressure, deadline-oriented environment
Ability to work independently and as a contributing team member
Excellent telephone voice in terms of tone, clarity, pronunciation, and proper use of grammar.

Source: Cham-i

Danish Customer Support – Leading Fashion Brand

Source: Nordic Staff

We are urgently seeking 7 German speaking Customer Service Administrators for a client in Cambridgeshire, UK. Job duties: • Receive incoming calls  • Assist with new customer’s enquiries • Process orders received via the telephone, fax, e-mail or internet • Be proactive in the area of Customer retention • Use various internet sites to resolve parcel queries  • Use of excel spreadsheets  • Provide customer support to new and existing customer. • A good understanding of the Company’s products and business structure. • Promote the Company at events abroad • Offer support to all areas of the business.  • Assist the Company in maintaining its goal of World Class Customer Service. Benefits: • European and International company • Mail order and Network Marketing company • Contributory Pension Scheme (after 3 months) • Contributory Health Scheme (after 3 months) • Death in Service commences immediately • Discount on products Working hours  Monday – Friday 09.45-18.00 (with flexibility to work hours between 08.00 – 18.00)

The post German Speaking Customer Service X 7 appeared first on The Nordic Job Board.

Source: Jobs

We are urgently seeking 7 German speaking Customer Service Administrators for a client in Cambridgeshire, UK. Job duties: • Receive incoming calls  • Assist with new customer’s enquiries • Process orders received via the telephone, fax, e-mail or internet • Be proactive in the area of Customer retention • Use various internet sites to resolve parcel queries  • Use of excel spreadsheets  • Provide customer support to new and existing customer. • A good understanding of the Company’s products and business structure. • Promote the Company at events abroad • Offer support to all areas of the business.  • Assist the Company in maintaining its goal of World Class Customer Service. Benefits: • European and International company • Mail order and Network Marketing company • Contributory Pension Scheme (after 3 months) • Contributory Health Scheme (after 3 months) • Death in Service commences immediately • Discount on products Working hours  Monday – Friday 09.45-18.00 (with flexibility to work hours between 08.00 – 18.00)

The post German Speaking Customer Service X 7 appeared first on The Nordic Job Board.

Source: Jobs

Payroll Supervisor – Swedish Speaker

Our client is a global chemical & product distributor serving more than 80,000 customers across 100 countries.

The Job
Our client has a vacancy for an experienced Swedish-speaking Payroll Supervisor to join the HR & Payroll Services Team for Northern Europe based at the Bradford office. Reporting to the HR Manager, the successful candidate will be one of four Payroll professionals responsible for the administration of payroll across UK, Ireland and the Nordic Region.

Key Tasks & Responsibilities
The successful candidate will be responsible for the end to end payroll process for a number of payrolls across the region, including the coordination and processing of payroll and HR data, pension and benefit administration, liaising with the managed service provider in country and the accurate reconciliation of the payrolls. Strong payroll and excel skills are required. An experience of working with Finance is also desirable.

Person Specification.
Strong numeracy along with attention to detail is essential. Fluency in Swedish and English is required, as are excellent communication skills generally, as you will be working on an International payroll. The successful candidate should have the ability to deliver high quality outputs under pressure. Self-motivation must be evident along with the ability to work independently whilst displaying enthusiasm to assist other members of the team when required. Completion of the CIPP or an equivalent qualification is highly desirable.

The role would suit an individual with 2yrs+ experience in Payroll administration, and is looking for the next challenge in their career. Confidentiality is critical and ADP or SAP experience would be advantageous but is not essential.

Benefits:

As well as 25 days holiday, the Company offers a generous pension scheme with contribution rates and life insurance that are amongst the best on offer in the marketplace.

Source: Cham-i

Payroll Supervisor – Swedish Speaker

Source: Nordic Staff

German speaking Customer Services Administrator

Our client is a major player in the fashion brand industry with its European HQ close to Nottingham.

They urgently need to employ a fluent German speaker to join their Customer Services team.

This is a full time position (Monday to Friday)

THE JOB

- Receive and processing of customer orders.

- Day-to-day contact with customers in Germany and with internal divisions to resolve customer queries/issues.

- To ensure customer order details are validated prior to order entry, in terms of account identification, stock availability, customer requested delivery date, scheduled delivery date, and pricing

. – Processing of documentary letters of credit. Ensuring issue of reminder letters to coincide with agreed customer settlement terms.

- To deal promptly and efficiently with any queries from both customers and account managers [verbally/written]

SKILLS / EXPERIENCE / QUALIFICATIONS

- Some previous Customer Service experience is a strong advantage – as is experience of working in a fast moving office environment.

- Fluent in German [spoken/written/read]

- Excellent command of English [spoken/written/read]

- Logical and analytical approach to work.

- Good communication/relationship building skills. – Team player – PC literate [including Word, Excel]

Source: Cham-i

German speaking Customer Services Administrator

Source: Nordic Staff

Payroll Administrator – Swedish Speaker

Our client is a global chemical & product distributor serving more than 80,000 customers across 100 countries.

The Job
Our client has a vacancy for an experienced Swedish-speaking Payroll Administrator to join the HR & Payroll Services Team for Northern Europe based at the Bradford office. Reporting to the HR Manager, the successful candidate will be one of four Payroll professionals responsible for the administration of payroll across UK, Ireland and the Nordic Region.

Key Tasks & Responsibilities
The successful candidate will be responsible for the end to end payroll process for a number of payrolls across the region, including the coordination and processing of payroll and HR data, pension and benefit administration, liaising with the managed service provider in country and the accurate reconciliation of the payrolls. Strong payroll and excel skills are required. An experience of working with Finance is also desirable.

Person Specification.
Strong numeracy along with attention to detail is essential. Fluency in Swedish and English is required, as are excellent communication skills generally, as you will be working on an International payroll. The successful candidate should have the ability to deliver high quality outputs under pressure. Self-motivation must be evident along with the ability to work independently whilst displaying enthusiasm to assist other members of the team when required. Completion of the CIPP or an equivalent qualification is highly desirable.

The role would suit an individual who is experienced in Payroll administration, and is looking for the next challenge in their career. Confidentiality is critical and ADP or SAP experience would be advantageous but is not essential.

Benefits:

Salary: £22 – £25,000 dependent on skills and experience

As well as 25 days holiday, the Company offers a generous pension scheme with contribution rates and life insurance that are amongst the best on offer in the marketplace.

Payroll Administrator – Swedish Speaker

Source: Nordic Staff

E Commerce Supervisor – Customer Service – German speaker

E Commerce Supervisor – Customer Service (German speaker)

The Job:

The eComm Customer Supervisor will manage a team of customer service agents in the delivery of excellent customer service in support of the eCommerce Business.

Supervisors are responsible for delivering customer service in line with Service Level Agreements (SLA?s), through day-to-day planning and management of staff levels, workload balancing, staff, and continuous improvement.

Additionally, Supervisors will be the primary resource responsible for certain, sensitive customer service tasks, such as escalations and resolution of sensitive issues.

Supervisors will have full responsibility for agent development and performance, including objective setting, performance monitoring / feedback / coaching.

Supervisors will drive continuous improvements through identifying and implementing practices/systems that will help drive cost reductions, service improvements, and/or customer satisfaction.

Qualifications:

- Fluent in German (speak/read/write)

- Very good command of English (speak/read/write)

- Good standard of education ? Minimum ?A? levels or equivalent- Degree preferred

- Ideally you?ll have experience of working in Customer Services/Office experience in a similar, fast moving, commercial environment.

- Previous supervisory experience is required (coordinating a team of 3 to 4 persons).

- You must be flexible, confident, enthusiastic, pro-active, assertive and a good delegator.

- You must be organised, accurate and able to work under pressure.

- You must be a competent user of Word and Excel.

Source: Cham-i

E Commerce Supervisor – Customer Service – German speaker

Source: Nordic Staff

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